Turnaround
All orders are shipped within 48 hours Monday - Saturday 8am - 5pm.
You should receive your package from 2-8 days after placing your order.
If for some reason you do not receive it within that time period, please let us know by emailing us at orders@damngoodpepper.com and please include your invoice number.
We will always inform you if we run into unexpected delays.
Carriers
We use the following carriers to deliver our orders:
USPS, UPS and FedEx.
Order Tracking
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.